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Take Five #40 - How content and customer experience define your business w/ Aarti Sheth Cooper

Thu, 13 Aug

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@ministryofnew IG Live

Join us to find out how businesses can grow by investing in content and customer experience (CX), how to create an impactful content strategy plan for your company, what CX is and why it's so important, and the future trends for CX that are applicable to any business today.

Take Five #40 - How content and customer experience define your business w/ Aarti Sheth Cooper
Take Five #40 - How content and customer experience define your business w/ Aarti Sheth Cooper

Time & Location

13 Aug 2020, 5:00 pm – 6:00 pm IST

@ministryofnew IG Live

About the Event

About the session

Now more than ever, any brand - no matter how large or small - needs to learn how to differentiate themselves by utilizing two important yet often-overlooked tools - strategic, thoughtful content and customer experience (CX). This session will dive into how businesses can grow by investing in content and CX, how to create an impactful content strategy plan for your company, what CX is and why it's so important, and the future trends for CX that are applicable to any business today.

About the speaker

Aarti Sheth Cooper is the Founder of The Idea Studio, a content writing agency and customer experience consultancy with a passion for customer-centric solutions. The Idea Studio was started with Aarti’s belief that brand communication and customer experience go hand-in-hand, and that studying, articulating and harnessing customer insights can achieve phenomenal results for a brand, no matter how large or small.

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